As Arizona experiences extreme weather conditions, it is crucial to be aware of the resources available for staying safe. State and federal programs provide assistance with shelter, utilities, transportation, and more. The azdhs.gov map offers information on hydration stations, cooling centers, resting sites, and donation centers.
Government resources for weather safety tips, cooling centers, shelter/nutrition assistance and water distribution locations can be found here:
Arizona Department of Health Services (ADHS)- https://www.azdhs.gov/heat
Maricopa County- https://www.maricopa.gov/1871/Extreme-Heat
City of Phoenix- https://www.phoenix.gov/heat/resources/heatsafety
Resources found on the above websites:
Statewide resources
Arizona 2-1-1 provides assistance locating and finding transportation to the nearest Heat Relief locations, shelter assistance, and helps identify options for bill payment assistance and home weatherization and rehabilitation services. 2-1-1 can help connect families to LIHEAP and LIHWAP utility assistance programs.
Eldercare Locator is a public service of the U.S. Administration on Aging that can connect older adults and their families to services including transportation assistance. You can also call Eldercare Locator at [1-800-677-1116](tel: 1-800-677-1116).
Pet Housing Help helps locate temporary housing for pets.
Monsoon safety
Monsoon safety information on staying safe during monsoon weather from the Arizona Department of Health Services (ADHS).Monsoon awareness information on monsoon awareness and safety from the National Oceanic and Atmospheric Administration.
Utility assistance
APS & SRP: offers limited income assistance programs for Arizonans unable to pay utility bills.
Arizona Department of Economic Security (DES) Offers assistance in finding shelter and housing during times of need to low-income families through short-term crisis services, resources, and utility assistance.
Community Action Agencies offer assistance with utility costs.
Chicanos por la Causa provides APS utility assistance.
Housing Stability and Utility Assistance: DES provides low-income renters and homeowners with financial relief for housing and utility expenses.
Low Income Home Energy Assistance Program (LIHEAP) helps low income households pay their heating and cooling bills, minimize crises, and make energy costs more affordable.
Low Income Household Water Assistance Program (LIHWAP) is available statewide and provides Arizona households with financial relief toward water and wastewater bills.
Maricopa County: Help with bills See if your household qualifies for assistance with rent and utilities as well as repairs to your home or HVAC system.
Shelter & housing assistance
Arizona County and City Rental Assistance and Eviction Prevention Programs information on county and city rental assistance and eviction prevention programs.
Arizona Department of Housing offers information on unhoused assistance agencies throughout the state.
Community Action Agencies provide support for mortgage assistance, eviction or foreclosure prevention assistance, rental deposits and emergency shelter.
Emergency Rental Assistance Program (ERAP) provides assistance with past-due (arrears) and up to one month of future rental assistance for new applicants.
Heat Relief Centers Faith-based communities throughout Maricopa County offer relief from the heat for varying hours, and they allow pets.
Homeowner Assistance Fund (HAF) provides assistance for Arizona homeowners impacted by COVID-19 pandemic with mortgage and utility costs.
Human Services Campus provides housing, transportation, and other support services in Maricopa County.
Public Cooling Centers Map shows free cooling centers offering shelter from the heat, rest areas, air conditioning, and/or water.
Tucson Pima Collaboration to End Homelessness Supports the unhoused by providing shelter and help with maintaining or regaining housing in Pima County
SINGLE ADULTS WITHOUT CHILDREN Seek services at the Brian Garcia Welcome Center on the Human Services Campus. Visit at 206 S. 12th Avenue, Phoenix, AZ 85007 or call 602-229-5155. The Human Services Campus has mental health, medical and dental, employment, identification, legal, and many other services. Days and hours of operation: every day, 24 hours a day.
FAMILIES WITH YOUNG CHILDREN Families with young children under the age of 18 can contact the Family Housing Hub for help. Call 602-595-8700. There is always a waiting list for shelter. Call now to find out more about assistance that may be available for you. TDD is available for the hearing impaired at 602-759-1896, between 8 a.m. and 5 p.m., Monday through Friday.
HOMELESS YOUTH (AGE 12-17) For services and shelter, call the 24/7 youth hotline at 602-841-5799.
PEOPLE WITH HISTORY OF US MILITARY SERVICE/ VETERANS The VA’s Community Resource and Referral Center (CRRC) is located at 1500 East Thomas Road, Suite 106 (in the back of the building). It is open from 7:30 a.m. to 4:30 p.m., Monday through Friday in person or by phone at 602-248-6040. The National Homeless Call Center is available at 1-877-4AID-VET (1-877-424-3838). Visit www.veteranscrisisline.net.
VICTIMS OF DOMESTIC VIOLENCE OR HUMAN TRAFFICKING If you’re in a domestic violence crisis and need help now, call the DV Centralized Screening Line, open 24/7 at 480-890-3039. For legal advocacy, call the Arizona Coalition to End Sexual and Domestic Violence at (602) 279-2900, (800) 782-6400, TTY (602) 279-7270. Family Advocacy Center is available at 602-534-2120 (for sex trafficking).
Healthcare
Arizona Health Care Cost Containment System (AHCCCS)- Arizona's Medicaid agency that offers health care programs to Arizona residents who meet certain income and other requirements.
Area Agencies on Aging The seven Area Agencies on Aging in Arizona offer a variety of programs and services that enhance the quality of life for the residents in their regions. They advocate, plan, coordinate, develop and deliver services for seniors, individuals with disabilities, and their families and caregivers.
AZLINKS.gov Get assistance and information on aging and disability and get connected to community agencies that can help.
Health-e-Arizona PLUS A new system to apply for AHCCCS Health Insurance, KidsCare, Nutrition Assistance and Cash Assistance benefits and to connect to the Federal Insurance Marketplace.e.
Women, Infants & Children (WIC) Families now have the option to attend some of their WIC appointments from the comfort of their homes. During a WIC@Home appointment, you’ll join other parents or caregivers using a video-chat website to share tips on nutrition or breastfeeding. All you need is a smartphone, tablet or computer with a webcam to participate.
Crisis Services: Call a crisis line for help. You’re not alone. Someone can help you by phone or text 24 hours day, 7 days a week to provide crisis help, support and referrals.
Arizona behavioral health crisis line
1-844-534-4673 or 1-844-534-HOPE Or, text HOPE to 4HOPE (44673)
Additional crisis lines
San Carlos Apache Reservation: 1-866-495-6735
Gila River and Ak-Chin Indian Communities: 1-800-259-3449
Salt River Pima Maricopa Indian Community: 1-855-331-6432
Fort McDowell Yavapai Nation: 480-461-8888
San Lucy District of the Tohono O’odham Nation: 480-461-8888
Tohono O’odham Nation: 1-844-423-8759
Pascua Yaqui Tribe: Tucson 520-591-7206; Guadalupe 480-736-4943
White Mountain Apache Tribe: 928-338-4811
Navajo Nation: 928-551-0508Veterans Crisis Line: 988, press 1Teen Lifeline phone or text: 602-248-TEEN (8336)
National crisis lines:
National suicide prevention hotline: Dial 988 or 1-800-273-8255National crisis text line: Text HOME to 741741
